Drawn Past · Field Archive
Drawn Past Support
Need help, want to report a problem, or have an idea for Drawn Past? We would like to hear from you.
Contact us
Email support@drawnpast.com. Please include your device model, iOS version, Drawn Past version, the story title, and the steps that led to the issue. Do not include passwords or other sensitive information.
Common questions
Where is my progress stored?
Saved stories, playback progress, completion history, and preferences are stored locally on your device in the current release.
Does Drawn Past require an account?
No. The current release does not require a Drawn Past account or sign-in.
A video will not play
Check your connection, close and reopen the story, and confirm that you are using the latest app version. If the problem continues, send us the story title and whether you were using Wi-Fi or mobile data.
Privacy
Privacy questions can be sent to support@drawnpast.com. You can also read our Privacy Policy.